How to identify spam and phishing

How to Identify Official Emails from Gumliz and Avoid Phishing

Being able to distinguish between official emails from Gumliz and spam or phishing attempts is essential to protect your account and personal information.

Official emails from Gumliz will always:

• Be sent from an email address ending in @gumliz.com (e.g., [email protected])

• Include a footer with Gumliz’s official contact information

• Never ask for sensitive information via email, such as:

  • Your password

  • Credit card numbers

  • PINs

• Never request information through third-party services or external payment processors

Tips to Recognize and Avoid Phishing Emails

• Only submit information after signing in securely to your Gumliz seller account

• Always double-check that the website URL starts with the secure https:// protocol

• Be cautious of emails with poor grammar, spelling mistakes, or suspicious formatting

• If you click on a suspicious link and enter your login details on a fake site, immediately change your Gumliz account password

• If you’re unsure whether an email is legitimate, contact [email protected] for confirmation

Warning: Phishing via “Ask the Seller” Feature

Some phishing attempts may come through the “Ask the Seller a Question” feature on Gumliz. Be cautious of inquiries that include:

• Requests for your personal or banking information

• Offers to pay outside of Gumliz (e.g., cashier’s checks)

• Overpayment tactics, where you’re asked to send money back to the buyer

If you receive an email or message that seems suspicious, do not reply.
Simply delete the message, and if needed, report it to Gumliz Support at [email protected].