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Managing your seller account
How to add language to your inventory
Updating Language Information for Your Listings On GumLiz, including language information for each listing is optional, not required. However, to help buyers easily find books in their preferred language, we recommend that you clearly mention the language in the product description (e.g., “Language: English” or “Ngôn ngữ: Tiếng Việt”). 📩
How to add weight data to your inventory
Guide to Adding Weight Information for Products on Gumliz Gumliz allows sellers to set shipping rates based on the weight of individual items or the total order weight. To ensure accurate shipping cost calculations, we recommend that you provide numerical weight values and their corresponding units in your product listings.
Stripe overview of account registration requirements
Stripe and Account Verification Requirements Gumliz uses external payment service providers such as Stripe to process credit card payments on behalf of sellers. Stripe helps us maintain flexibility and security in the payment process and allows us to build new features to improve the buyer’s checkout experience. Stripe requires sellers
Downloadable reports
📊 Downloadable Financial Reports On Gumliz, you can generate and download CSV (Comma-Separated Values) reports of your account transactions within a date range of your choice. These reports are helpful for analyzing your sales, service fees, or reconciling your financial records. The file can be opened in Excel or any
How to improve your completion rate
Understanding Order Completion Rate on GumLiz Order completion rate is a key measure of seller performance on GumLiz. It reflects how reliably sellers fulfill orders without cancellations or returns. How the completion rate is calculated Completion Rate = (Shipped Orders – Canceled Orders – Returned Orders) / Total Orders Example:If
How do seller ratings work
Here’s the professionally rewritten English version tailored for Gumliz: Understanding Order Completion Rate & Seller Ratings on Gumliz Your seller rating on Gumliz is based on your order completion rate over the past six months. How the completion rate is calculated: Completion Rate = (Total Orders – Canceled Orders –
How to appeal the removal of selling privileges
Seller Privileges Suspension Policy At Gumliz, we are committed to delivering a trustworthy and positive shopping experience for all users. To uphold this standard, we actively monitor seller performance through various metrics and buyer feedback. In some cases, we may suspend a seller’s privileges to maintain the integrity and quality
Our selling policies
Gumliz Seller Policies To ensure a positive experience for both sellers and buyers, Gumliz enforces a set of clear performance and conduct policies. Complying with these guidelines helps sellers build trust and maintain consistent sales performance. 1. Eligible Products for Sale In addition to books, sellers may list related items
